Reporting a safeguarding concern

Safeguarding is everyone's responsibility.

If you have a safeguarding concern, allegation or suspicions of abuse about a child or vulnerable adult please immediately contact the Diocesan Safeguarding Adviser using the following Report a Concern referral form which should be emailed to


Report a Concern Referral Form 


Where a child or adult is at imminent risk call 999, or for:

  • a child or adult in Norfolk call 0344 800 8020
  • a child or adult in Suffolk call 0808 800 4005


Both of our Safeguarding Advisers can be contacted on:

01603 882345

Postal address: Safeguarding Team, Bishop’s House, Norwich, NR3 1SB


If you wish to directly contact one of the advisers, their contact details are:

Sue Brice, Diocesan Safeguarding Adviser
07958 377079 or
Bishop’s House, Norwich, NR3 1SB

Or alternatively, contact Peter Sayer, Diocesan Assistant Safeguarding Adviser
07342 999386 or
Bishop’s House, Norwich, NR3 1SB

Safe Spaces: an independent service supporting survivors of church-related abuse

Launched in September 2020, this service offers support to survivors of church-related abuse whether or not a report has been made. This independent service is run by the charity Victim Support and funded by the Church of England together with the Catholic Church in England and Wales and the Church in Wales. It is free to access via telephone, email or web-chat.

  • Tel: 0300 303 1056 (Monday to Friday 9am – 9pm, Saturday 9-1pm and Sunday from 1-5pm excluding bank holidays, subject to review)
  • Email:
  • WebChat – via the Safe Spaces website

The Safe Spaces pilot ended in September this year. Since then the service has continued and has been provided by Victim Support and FearLess (formerly Splitz) on an interim basis until a new service provider could be procured.

From 9 January 2023 the new service provider will be First Light. FearLess will continue to provide this service until 9 January 2023, after which First Light will deliver the Safe Spaces service, and people will have the option to transfer to the First Light-led service.

There is no immediate change for service users. The interim service will continue right up until First Light take over. First Light are working closely with both interim providers to ensure a smooth transition to the new service.

The service continues to be independent of the Church of England and the Catholic Church in England and Wales and provides trauma-informed information, emotional support and advocacy.

To find out more please click here. 

Other useful contacts:

  • NSPCC Helpline 0808 800 5000
  • Childline 0800 1111
  • Harbour Centre (Sexual Assualt Referral Centre) Norfolk 01603 276381
  • The Ferns (Sexual Assault Referral Centre) Suffolk 0300 123 5058
  • Refuge, Domestic abuse (women and men) 020 7395 7771
  • MACSAS (Minister and Clergy Sexual Abuse Survivors) 0808 801 0340
  • NAPAC (National Association for People Abused in Childhood) 0808 801 0331