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Digital Youthwork and Safeguarding

During the current situation there has been a rapid increase in the number of organisations moving activities online. It is important that all who work with young people online adhere to safeguarding best practice. We have brought a range of resources together to help you think through the issues.

Some risks that should be kept in mind include:

  • The opportunity for grooming/sexual exploitation
  • Sharing of personal contact details of young people and youth workers
  • Inappropriate conversations between young people and workers
  • Potential allegations against workers
  • Use of apps with minimum age restrictions
  • The facilitation of abusive or unkind behaviour (cyber-bullying) between young people
  • Particular risks associated with children in care or those known to children’s services


ThirtyOneEight and Youthscape
Creating safer places online.
This is the most useful place to start if you are looking for guidance for communicating and working safely with young people online.

Church of EnglandGuidance for the safe use of video-calling with young people.

National Youth Agency: Online youth work safety guidelines.

Youth for Christ: If you have never ventured online much, there are some great tips in these films to get you started. If you are a seasoned pro, then the safeguarding film will help you as you shift your communication online. Getting started guides how to safely use the most popular  platforms.

NSPCC Learning: resources to help keep children and young people safe while teaching in a remote or unusual setting. Topics covered include: consent; contacting children at home; child protection concerns; online safety and mental health and wellbeing.

NSPCC Learning: how to have difficult conversations with children including information about talking to children about coronavirus. The content covers: preparing for a conversation, having a conversation and support from Childline.

Childline: Information for children and young people about coronavirus. The page includes information about: what coronavirus is; where children and young people can find help if they are worried; coping if they are staying at home; and what to do if they are feeling unwell.